NHTSA Complaint #11390262 — 2014 KIA FORTE

PURCHASED ON JUNE 27 2019. 3 WEEKS LATER I STOPPED BY DEALERSHIP FOR ASSISTANCE IT'S BEEN A NIGHTMARE SINCE. CAR HAD BEEN CONSUMING OIL AND I'VE SPENT THOUSANDS OF DOLLARS FOR REPAIRS. JUST HAD MASTER MECHANIC REPLACING CATALYTIC CONVERTER AND IT'S ALREADY PLUGGED. KAY ON BOTH ACCOUNTS ASSURED ME NOTHING WRONG, NICE CAR HAS 23 BRAINS IT'S THE ECHO DRIVE. ENGINE LIGHT BLINKS AND NO ONE CAN GET A CODE READING, NO ONE BUT KIA. BOTH SERVICE REP, TYLER AND KIA CONSUMER AFFAIRS AGENT, DEAN THOUGHT I WAS, AND REFERRED TO ME AS WHARTON WHOM PURCHASED THE CAR 2014 AND HAD ENGINE PROBLEMS ACCORDING TO THESE INDIVIDUAL THAT THOUGHT I WAS THERE FOR SAME REASON. DEAN FROM KIA CONSUMER AFFAIRS SPECIFICALLY TOLD ME DURING A PHONE CONVERSATION DEC 2020, AND VERIFYING MY VIN NUMBER THAT MY VERTICAL WAS IN FACT ON RECALL LIST. I CALL JAN 20TH 2021 AND TOLD I WAS NOT AND CASE WAS CLOSED DUE TO I BEING INFORMED OF RECALL TO WHICH I CALLED AFTER SEEING ARRIVAL ON LINE. I'M ADVISED TO GO ON YOUR WEBSITE WITH MY VIN NUMBER AND FIND OUT IF I'M PART OF RECALL. I AM NOT. WHY????. THIS CAR OBVIOUSLY IS DEFECTIVE IF I'M THOUGHT TO BE SHANNON TRYING TO TAKE KIA FOR A RIDE AND I'M THE 3RD OWNER WITH SAME PROBLEM AS PRIOR OWNERS. THIS CAR IS NOT SAFE. I'VE TURNED TO KIA TO BEGIN WITH AND PAID FOR COMPRESSION TESTS, REPLACED CATALYTIC CONVERTER OVER 1000.00 DOLLARS AND IT NEEDS REPLACING AGAIN DUE TO OIL CONSUMPTION. FACT IS I WAS SOLD A CAR WITH ENGINE PROBLEMS AND HAVE ALMOST BEEN REAR END DUE TO POWER LOSS, LIMP MODE TYLER CALLED IT... IT'S NOT SAFE. WHAT CAN I DO NOW I KNOW I'M OUT 9000.00 DOLLARS ON THIS CAR ON MY SSDI PAY. MUCH MORE DETAILS DOCUMENTED WHO WHAT WHEN HERE AND WHAT WAS SAID. TIMES AND DATES FOR ENTIRE DURATION OF EVENTS STARTING WITH KIRA AT RON BOUCHARDS IN FITCHBURG MASS JULY OF 2019 AND OCT 2020.*DT CONSUMER STATED SHE WOULD LIKE THE COMPLAINT TO BE REMOVED FROM PUBLIC VIEWING.*JB*DT CONSUMER STATED KIA HAS NO RECALL ON THE VEHICLE EVEN THOUGH OIL LEAK IS RECALLED AND WILL NOT MAKE A RECALL APPOINTMENT.*JB