NHTSA Complaint #11390118 — 2019 CHEVROLET IMPALA

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11390118
Vehicle	2019 CHEVROLET IMPALA
Component	AIR BAGS
Date of Incident	November 5, 2020
Date Filed	January 27, 2021
Mileage	40,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS ON GARDEN STATE PARKWAY AND HIT A DEER , ALL THE SMOKE CAME OUT BUT MY AIR BAGS DIDN'T DEPLOY AND MY CAR WAS TOTALLED. I'M GETTING NO RESPONSE FROM DEALER OR ANYBODY.

Related Complaints for the 2019 CHEVROLET IMPALA

Other AIR BAGS Complaints

#11716218 — February 6, 2026 — Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

#11341561 — July 26, 2020 — I WAS INVOLVED IN AN ACCIDENT IN A RENTAL WHILE DRIVING THROUGH ILLINOIS. A DEER RAN OUT IN FRONT OF MY VEHICLE WHILE...

#11232471 — July 16, 2019 — TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH ...

Recent Complaints for the 2019 CHEVROLET IMPALA

#11716218 — SEATS — February 6, 2026 — Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

#11714661 — POWER TRAIN — January 31, 2026 — Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870....

#11712578 — FUEL/PROPULSION SYSTEM — January 21, 2026 — Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I gues...

#11712578 — POWER TRAIN — January 21, 2026 — Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I gues...

#11712578 — SERVICE BRAKES — January 21, 2026 — Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I gues...