NHTSA Complaint #11390088 — 2015 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11390088
Vehicle	2015 JEEP COMPASS
Component	POWER TRAIN
Date of Incident	October 21, 2020
Date Filed	January 26, 2021
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED AND FAILED TO SHIFT OUT OF NEUTRAL AND DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SHIFTER CABLE AND GEAR SHIFTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

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