NHTSA Complaint #11389953 — 2018 KIA SOUL

WAS DRIVING ON A MAIN ROAD AND THE CAR JUST STOPPED. IT GAVE NO WARNINGS OR MADE NO NOTICES. IT JUST STOPPED WORKING. I HAD TO PUSH THE VEHICLE TO A SAFE AREA AND CALLED AAA TO COME AND TOW THE CAR TO MY HOME. MY HUSBAND WENT TO START IT AND SAID BATTERY WASN'T GOOD SO WE BOUGHT A NEW ONE, THEN HE STATES THE STARTER WAS BAD SO WE REPLACED IT, THEN WE FINALLY GOT IT TO START ONLY TO HEAR THE CAR MAKE A LOUD SLAPPING SOUND. THE CAR DOESN'T DRIVE AND THE ENGINE HAS FAILED. I AM THE SECOND OWNER SO THE WARRANTY JUST RAN OUT. I HAVE ONLY HAD THE CAR FOR 18 MONTHS. I HAVE TAKEN IT TO HAVE OIL CHANGES AND KEEP IT CLEAN. I HAVE TAKEN REALLY GREAT CARE FOR THE CAR AND I CAN'T UNDERSTAND WHY IT NEEDS A NEW ENGINE, WHEN IT'S A 2018 KIA. ENGINES SHOULD LAST A LONG TIME.