NHTSA Complaint #11389814 — 2014 FORD EXPEDITION

ON SUNDAY NOVEMBER 29, 2020, THE VEHICLE WAS DRIVEN BACK FROM CHURCH, APPROXIMATELY 10 MILES. IT WAS PARKED ON A GRAVEL DRIVE WAY, IN PARK, AND THE KEY REMOVED. THE VEHICLE WAS EXITED AT APPROXIMATELY 12:35PM. AT 2:46PM IT WAS NOTICED THAT THE VEHICLE WAS UP AGAINST A TOWABLE MAN-LIFT WITH THE TONGUE OF IT INSIDE THE FRONT GRILL OF THE VEHICLE. THE KEYS WERE RETRIEVED FROM THE HOME'S DINING ROOM TABLE A SHORT TIME LATER AND THE VEHICLE WAS MOVED OFF OF THE MAN-LIFT AND THE PARKING BRAKE WAS SET TO ASSURE THAT IT DID NOT ROLL AGAIN. IT WAS NOTED THAT THE VEHICLE WAS LOCKED, IN 'PARK', AND EVERYTHING APPEARED NORMAL. AT THIS POINT IT WAS REALIZED THAT A RING CAMERA WAS OBSERVING THE AREA. THE VIDEO WAS RETRIEVED TO SEE EXACTLY WHAT HAPPENED. THE VIDEO SHOWS THAT AT 12:41PM, SIX MINUTES AFTER PARKING THE VEHICLE, IT BEGAN ROLLING UNATTENDED, AND CAME TO RESET AGAINST THE MAN-LIFT. SHORTLY THEREAFTER ALL ATTEMPTS WERE MADE TO DUPLICATE THE ISSUE BY ATTEMPTING TO REMOVE THE KEYS WITHOUT THE VEHICLE BEING IN PARK, ETC. THE INCIDENT COULD NOT BE RECREATED. THE VEHICLE WAS TAKEN TO REYNOLDS FORD OKC THE NEXT MORNING. THE VIDEO OF THE EVENT HAS BEEN PROVIDED TO REYNOLDS FORD OKC. I HAVE WORKED WITH THE SERVICING DEALER TO NOTIFY FORD CORP. OF THIS EVENT. THEIR COUNSEL HAS ADVISED ME THAT THEY HAVE NO RESPONSIBILITY IN THE EVENT. I BEG TO DISAGREE. NO VEHICLE SHOULD EVER ROLL WHEN IN PARK, THE KEYS REMOVED AND THE DOORS LOCKED. I HAVE A RING CAMERA VIDEO OF THE EVENT THAT WAS SHARED WITH REYNOLDS FORD AND FORD CORP. I WILL BE HAPPY TO SHARE IT WITH YOU BUT YOUR DOCUMENTATION FORMAT WILL NOT ACCEPT VIDEOS.