NHTSA Complaint #11389507 — 2013 INFINITI JX35

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11389507
Vehicle	2013 INFINITI JX35
Component	ELECTRICAL SYSTEM
Date of Incident	January 20, 2021
Date Filed	January 22, 2021
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLINKER OR HEADLIGHT INDICATORS. ADDITIONALLY, ALL THE POWER CONTROLS INCLUDING SPEED CONTROL NO LONGER WORK. I AM CONCERNED THERE IS A SIGNIFICANT ELECTRICAL SAFETY HAZARD. I NO LONGER FEEL SAFE DRIVING THIS CAR WITH MY CHILDREN. THERE ARE MANY REPORTS OF SIMILAR CLAIMS FOR THE 2013 INFINITI JX35 ELECTRICAL SYSTEM ONLINE. I WOULD LIKE INFINITI TO TAKE RESPONSIBILITY FOR KNOWINGLY PUTTING PEOPLE IN DANGER BY REFUSING TO ACKNOWLEDGE AND FIX A KNOWN PROBLEM WITH THIS CAR.

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