NHTSA Complaint #11389402 — 2019 FORD F-350

WHILE TOWING OUR FIFTH WHEEL CAMPER ON TWO SEPARATE OCCASIONS, THE TAILGATE OF OUR 2019 FORD F-350 DUALLY OPENED RANDOMLY WHILE IN TRANSIT. WITHOUT KNOWING THE TAILGATE WAS DOWN, IT CAUSED DAMAGE TO THE FRONT OF OUR FIFTH WHEEL WHEN MAKING TURNS. THIS OCCURRED ON TWO DIFFERENT HIGHWAYS BUT SINCE WE DON'T KNOW WHEN IT LOWERED, WE DON'T KNOW THE EXACT HIGHWAY CONDITIONS AT THE TIME. RAIN WAS NOT A FACTOR. SO FAR, IT HAS ONLY OPENED WHEN THE TRUCK WAS CONNECTED TO OUR FIFTH WHEEL. ACCORDING TO THE FORD DEALER, THE TAILGATE RECALL REPAIR HAVE ALREADY BEEN COMPLETED ON THIS VEHICLE. WE HAVE NOT REPORTED THIS DAMAGE TO OUR INSURANCE COMPANY AND HAVE NOT REPLACED THE CAMPER'S COMPARTMENT DOOR YET.