NHTSA Complaint #11389295 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11389295
Vehicle	2017 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 15, 2020
Date Filed	January 21, 2021
Mileage	87,252 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 55 -60 MPH, THE VEHICLE WAS VIBRATING AND THE ACCELERATOR PEDAL WAS APPLIED HOWEVER THE VEHICLE DECELERATED. THERE WAS AN ABNORMAL BANGING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPOKANE HYUNDAI (8801 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212; (509) 944-3600) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,252.

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