NHTSA Complaint #11389075 — 2013 FORD EDGE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11389075
Vehicle	2013 FORD EDGE
Component	SEATS
Date of Incident	October 17, 2019
Date Filed	January 20, 2021
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.

Related Complaints for the 2013 FORD EDGE

Other SEATS Complaints

#11300337 — January 19, 2020 — SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING S...

#11246731 — August 27, 2019 — DRIVERS SEAT ROCKS BACKWARDS ABOUT 5 INCHES UPON ACCELERATION AND ROCKS FORWARD WHEN STOPPING. WHEN IT ROCKS BACKWARD...

#11240985 — August 1, 2019 — PASSENGER DOOR AJAR LIGHT COMES ON WHEN DOOR IS SHUT. THE DOORS WILL NOT STAY LOCKED BECAUSE OF THIS. UNSAFE TO STOP ...

#11234755 — July 25, 2019 — THE DRIVER'S SEAT ROCKS WHEN ACCELERATING OR BRAKING, AS IF IT HAS COME LOOSE. I HAVE TAKEN CAR TO MY MECHANIC TO HA...

#11191532 — March 26, 2019 — WHILE BRAKING THE DRIVER'S SEAT ROCKS BACK AND FORTH.

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