NHTSA Complaint #11389039 — 2020 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11389039
Vehicle	2020 JEEP GLADIATOR
Component	STEERING
Date of Incident	January 20, 2021
Date Filed	January 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I'VE OWNED MY GLADIATOR 6 MONTHS. I HAVE PUT JUST OVER 6,000 MILES ON IT, AND SINCE THE FIRST WEEK, IT HAS DRIVEN LIKE COMPLETE GARBAGE. IT WANDERS ALL OVER THE ROAD, AND CONSTANTLY NEEDS OVER STEER CORRECTION TO KEEP THE VEHICLE GOING STRAIGHT. AFTER DOING SOME LIGHT INVENSTIGATION, JEEP KNOWS THAT THIS IS A WIDE SPREAD ISSUE. THEY ISSUED A TSB REPAIR FOR THIS PROBLEM, AND I HAVE HAD IT COMPLETED. ONCE COMPLETED, THERE WAS NO NOTICEBLE DIFFERENCE. IF ANYTHING IT WAS WORSE. DRIVER FATIGUE IS EXPERIENCED WITH EVERY RIDE IN THE VEHICLE. IT HAS STEERING DEAD SPOTS AT 10 AND 2 ON THE STEERING WHEEL. THE STEERING WHEEL IS LIMP AND UNRESPONSIVE.

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