NHTSA Complaint #11389003 — 2020 HONDA ACCORD

THERE APPEARS TO BE AN ISSUE WITH ELECTRONIC POWER STEERING WHEN DRIVING STRAIGHT, THE POWER STEERING WILL LACK RESPONSE AND THE CAR WILL DRIFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. ANOTHER WAY IN WHICH 2018-2020 ACCORD CONSUMERS HAVE DESCRIBED IT AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. AS OTHER CONSUMERS HAVE NOTED, I TYPICALLY ENCOUNTER THIS ONLY AFTER DRIVING FOR A SIGNIFICANT AMOUNT OF TIME, BUT I DO EVEN NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (LEITH HONDA ABERDEEN) TO WHICH THEY STATED "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME. NO SERVICE BULLETINS AT THIS TIME OR SERVICE NEWS ON THIS CONCERN". THE DEALERSHIP "PERFORMED DIAGNOSTIC TEST NO DTC CODES STEER ANGLE AT ZERO DEGREES". THIS DID NOT REMEDY THE ISSUE. GIVEN THAT I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. THIS ISSUE NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING.