NHTSA Complaint #11388993 — 2017 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11388993
Vehicle	2017 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	January 7, 2020
Date Filed	January 20, 2021
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

COMPUTER FAILURE RESULTING IN MULTIPLE ERROR MESSAGE'S AND WARNING LIGHTS. LOSS OF ANTILOCK BRAKES, ELECTRIC PARKING BRAKES, AUTOMATIC COLLISION BRAKES, ADAPTIVE CRUISE CONTROL, LANE DEPARTURE MITIGATION, HILL ASSIST, VEHICLE STABILITY ASSIST PROBLEM, POWER STEERING PROBLEM. TOOK VEHICLE TO HONDA DEALER, THEY CLAIMED SOFTWARE ISSUE AND DID AN UPGRADE. PROBLEM IS BACK. I RESET THE COMPUTER BY DISCONNECTING THE BATTERY. A FEW DAYS LATER PROBLEM RETURNS. DOES NOT MATTER IF YOU ARE DRIVING OR PARKED. IT HAS FAILED WHILE DRIVING AND WHILE PARKED WITH ENGINE RUNNING. ERROR REQUIRES A COMPUTER RESET TO CLEAR IT. PROBLEM FIRST OCCURRED OVER A YEAR AGO AND CONTINUES TO THIS DAY..

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