NHTSA Complaint #11388980 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED THE STEERING WHEEL WAS A LITTLE LOOSE, THE CONTACT STOP THE VEHICLE, PUT THE VEHICLE IN PARKED. THE CONTACT STATED THAT THE STEERING WHEEL BECOME DIFFICULT TO STEER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN HE CHECK, THE POWER STEERING LIGHT WAS OFF. THEN AN INDICATOR LIGHT ILLUMINATED WAS TO PRESS THE OK BUTTON, THE CONTACT PRESSED THE OK BUTTON. THE CONTACT MENTIONED THAT HE GUEST THE OK BUTTON WAS TO RESET. ONCE THE BUTTON WAS PRESSED, THE CONTACT STATED THAT HE GOT HIS POWER STEERING BACK. THE CONTACT HAD MENTION THAT THE POWER STEERING NEEDED TO BE RESET. THE CONTACT CALLED BLUE RIDGE NORTH GEORGIA FORD, 7525 APPALACHIAN HWY, MINERAL BLUFF, GA 30559, AND INFORMED THEM OF THE FAILURE, THE DEALER INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT SCHEDULE AND APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO INFORMED THE VEHICLE WAS NOT UNDER A RECALL AND WILL HAD TO PAY A FEE FOR THE REPAIR AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.