NHTSA Complaint #11388877 — 2016 TESLA MODEL S

WHILE I WAS DRIVING AT HIGHWAY SPEED IN THE LEFT LANE OF 3-LANE I95 NORTH (~11 MILES NORTH OF FLORENCE, SOUTH CAROLINA) AROUND 6PM ON 1/15/2021, THE CAR SUDDENLY GAVE A SHAKE AND LOUD NOISE, AND IMMEDIATELY, WAS OUT OF CONTROL AND WAS JERKING VIOLENTLY SIDE TO SIDE BETWEEN LANES. I WAS SOMEHOW ABLE TO MOVE THE UNSTEERABLE CAR ACROSS 3-LANE TRAFFIC AND BROUGHT IT TO STOP ON THE RIGHT SIDE MEDIUM. THIS HAPPENED ON A BUSY HIGHWAY BEFORE MLK LONG WEEKEND. THANK THE MANY DRIVERS WHO MANAGED TO AVOID HITTING US, MY WIFE AND I MIRACULOUSLY SURVIVED THIS INCIDENT BUT LEFT SEVERELY TRAUMATIZED. THE SHAKE AND LOUD NOISE ARE LIKE CAR GOING OVER A POTHOLE. HOWEVER, THERE WAS NOT ANY POTHOLE ON THE LEFT LANE AS I DID NOT SEE CARS IN FRONT OF ME MOVING LIKE GOING A POTHOLE. WHEN I WAS WAITING FOR MY TOW TRUCK FOR THE NEXT 2 HOURS, I WATCHED CARS PASSING BY AND DID NOT SEE ANY CAR MOVING UNUSUALLY. THUS, I AM CERTAIN THAT THERE IS NO POTHOLE ON THE LEFT LANE. I INSPECTED THE CAR ON SITE, I NOTICED THAT THE DRIVER REAR WHEEL TILTED INWARD. I HAD THE CAR TOWED TO TESLA SERVICE CENTER AND THEY CONFIRMED THE $3,000+ SUSPENSION DAMAGE AND DAMAGES TO BRAKE LINE AS A CONSEQUENCE. MY TESLA MS IS EXACT 4-YEARS OLD (MADE IN 01/2017) AND 60,224 MILES DRIVEN. TO HAVE THIS EARLY SUSPENSION FAILURE DURING NORMAL DRIVING ON HIGHWAY WITHOUT ANY WARNING IS SIMPLY UNIMAGEABLE AND UNACCEPTABLE. THOUGH WE ARE VERY LUCK TO SURVIVE THIS, THIS SUSPENSION FAILURE CAN EASILY CAUSE MAJOR ACCIDENTS AND HAVE MANY PEOPLE KILLED. AFTER RESEARCHING ONLINE FOLLOWING THE INCIDENT, I FOUND THAT THIS IS NOT A SINGULAR INCIDENT. THERE IS A RECALL ON TESLA S/X SUSPENSION IN CHINA, TOO. IT IS ABSOLUTELY NOT ACCEPTABLE FOR TESLA TO ISSUE A RECALL IN CHINA (A COUNTRY WITH WEAK CONSUMER PROTECTION LAWS) BUT NOT IN USA. I SINCERELY THAT NHTSA TREATS THIS MATTER SERIOUSLY TO AVOID FURTHER LOSS OF LIVES. *TR