NHTSA Complaint #11388789 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11388789
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	December 2, 2020
Date Filed	January 19, 2021
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CAR IS BURNING OIL AT A VERY RAPID RATE AND THE ENGINE IS MAKING NOISE WHEN IN IDLE. MECHANIC CHECKED THE COMPRESSION AND FOUND THAT THE PISTON RINGS ARE WEARING OUT AND WE NEED A NEW MOTOR. KIA WILL NOT WORK WITH US AT THE MOMENT, AND SAYS THERE IS NO EVIDENCE OF THE CAR BURNING OIL EVEN THOUGH WE'RE HAVING TO ADD OIL EVERY 500 MILES. WE ARE NOW STUCK MAKING PAYMENTS ON A CAR THAT IS NOT SAFE TO DRIVE FOR OUR FAMILY. WE FEEL THIS SHOULD BE INCLUDED IN THE MOST RECENT RECALL ON KIA'S.

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