NHTSA Complaint #11388615 — 2018 DODGE JOURNEY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11388615
Vehicle	2018 DODGE JOURNEY
Component	SUSPENSION
Date of Incident	January 17, 2021
Date Filed	January 17, 2021
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I GOT MY 2018 DODGE JOURNEY CROSSROAD NEW WITH ONLY 36 MILES ON IT FROM THE DEALERSHIP. I'VE HAD NOTHING BUT PROBLEMS WITH MY FRONT PASSENGER SIDE CAMBER BEING OUT OF LINE. I HAD TO HAVE MY STRUTS REPLACED UNDER WARRANTY. CAMBER NOT ADJUSTABLE, DEALER UNDER WARRANTY MADE WHOLE BIGGER FOR ADJUSTMENT. MY 2018 DODGE JOURNEY CROSSROAD NOW ONLY HAS 64,000 MILES AND MY FRONT PASSENGER SIDE TOP CAMBER BOLT BROKE AND MY WHEEL FELL OUTWARD. THANK GOD I WAS JUST PULLING OUT OF MY DRIVEWAY MAKING A RIGHT HAND TURN WHEN IT HAPPENED.

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