NHTSA Complaint #11388532 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11388532
Vehicle	2018 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	November 23, 2020
Date Filed	January 17, 2021
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE LARGE TOUCH SCREEN THAT CONTROLS A MAJORITY OF FUNCTIONS IN THE VEHICLE WILL TURN OFF RANDOMLY. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING ON A HIGHWAY. THIS IS INCREDIBLY DANGEROUS. I AM DRIVING AT 65MPH+ AMD ON A HIGHWAY AND HAVE NO VISIBILITY OF WHAT MY ACTUAL SPEED IS AS IT IS DISPLAYED ON THE TOUCH SCREEN. ADDITIONALLY, THE TURN SIGNALS ARE ALSO TURNED OFF WHEN THE SCREEN SHUTS OFF. I AM PUT INTO A VERY UNSAFE SITUATION WHERE I CANT USE MY TURN SIGNALS AND CANT VIEW MY SPEED. THIS IS NOT A SOLITARY INCIDENT - THIS HAS HAPPENED MULTIPLE TIMES.

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