NHTSA Complaint #11388521 — 2013 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11388521
Vehicle	2013 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	November 12, 2020
Date Filed	January 17, 2021
Mileage	101,716 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AFTER PERFORMING A DIAGNOSTIC CHECK ON JANUARY 15TH 2021, I WAS INFORMED BY JEFFERSON CHEVROLET THAT MY ENGINE LIGHT WAS ON BECAUSE OF THE TIMING CHAIN AND MISFIRING PISTONS. I HAVE NOT HAD THIS CAR SIX MONTHS. IT HAS A HUNDRED AND ONE THOUSAND MILES ON IT AND I HAVE BEEN EXCESSIVELY ADDING OIL. EVEN THE PRIOR VISIT IN DECEMBER 2020, THE REPRESENTATIVE AT JEFFERSON CHEVROLET IN DETROIT MICHIGAN INFORMED ME THAT MY CAR HAD NO OIL AFTER A RECENT OIL CHANGE AND THAT HE COULD NOT PERFORM ANY INSPECTIONS UNTIL THEY PERFORM ANOTHER OIL CHANGE. I WOULD LIKE INFORMATION ON HOW TO RECEIVE PAYMENT FROM THE MANUFACTURER TO REPAIR MY VEHICLE.

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