NHTSA Complaint #11388497 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388497
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2020
Date Filed	January 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY TOUCHSCREEN WENT OUT (ALL BLACK) A YEAR AGO. THE REPLACEMENT WAS A REFURBISHED ONE. IT TOOK TWO WEEKS. WHEN I ASKED IF IT WAS IMPROVED, I WAS TOLD IT'S THE SAME BUT HAS A NEW TWO-YEAR WARRANTEE. NOW A YEAR LATER, IT IS STARTING TO "ACT UP" LIKE THE FIRST. ADD TO THAT, THE LAST THREE ROAD TRIPS WITH IT EACH HAD SOMETHING BREAK ON IT OR NEEDED ATTENTION. AIR CONDITIONING COMPRESSOR 800 MILES FROM HOME IN AUGUST 2019. DRIVER'S DOOR HANDLE EXTENDING GEAR. AND 12V BATTERY, ONLY TO LEARN WEEKS LATER THAT IT WAS "FIXED" WITH A SOFTWARE UPGRADE. WHAT GOOD IS AN EXTENDED WARRANTEE, IF YOU BREAKDOWN ON A TRIP? THE CAR IS UNRELIABLE. I'M GOING TO GET RID OF IT. JUST ADD MY COMPLAINT TO THE LIST OF UNHAPPY OWNERS.

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