NHTSA Complaint #11388439 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388439
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2020
Date Filed	January 16, 2021
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IN 2017 TESLA MODEL S, THE MAIN SCREEN GOES BLANK ONCE A WEEK. I TOOK IT TO TESLA SERVICE CENTER 4 TIMES IN LAST 4 MONTHS. THEY REFLASH THE SOFTWARE IN MEDIA CONTROL UNIT BUT THAT DIDN'T SOLVE THE PROBLEM. IT IS VERY DANGEROUS TO DRIVE THE CAR WITHOUT MAIN SCREEN. TESLA SERVICE CENTER IS NOT HELPING. MCU NEEDS TO BE REPLACED AND REPROGRAMMED.

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