NHTSA Complaint #11388305 — 2020 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11388305
Vehicle 2020 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

FORD ELIMINATED THE ENGINE COVER IN 2019 EXPOSING THE ENGINE WIRING TO THE ELEMENTS. SINCE THE WIRING INSULATION IS MADE FROM SOY THIS ALLOW FOR RODENTS TO CLIME UP INTO THE ENGINE COMPARTMENT AND CHEW AT THE EXPOSED WIRES. THIS CAN DISABLES THE VEHICLE OR SET A VEHICLE ENGINE LIGHTS AT THE OWNERS EXPENSE. IN MY CASE THE VEHICLE LOST POWER ON THE FREEWAY AND I HAD SEVERAL LIGHTS COME ON. THE TOP SPEED DROPPED FROM 70MPH TO 23MPH. BRIGHTON FORD DID REPAIR THE VEHICLE AT MY EXPENSE. GOING FORWARD EVEN THOUGH THE REPAIR HAS PUT THE VEHICLE BACK ON THE ROAD, THE POTENTIAL PROBLEM STILL EXIST. FORD CUSTOMER CARE SAID THERE IS NO SOLUTION AVAILABLE TO THIS PROBLEM I HAVE OPENED A CASE BUT I DON'T BELIEVE ANYONE IS LOOKING AT IT. I ALSO CHECK 2021 VEHICLES AND IT HAS THE SAME ISSUE.

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