NHTSA Complaint #11388285 — 2017 CHEVROLET BOLT EV
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11388285 |
| Vehicle | 2017 CHEVROLET BOLT EV |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
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