NHTSA Complaint #11388252 — 2013 CADILLAC XTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388252
Vehicle	2013 CADILLAC XTS
Component	ELECTRICAL SYSTEM
Date of Incident	January 8, 2021
Date Filed	January 15, 2021
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

THE BATTERY CABLE, SPECIFICALLY THE POSITIVE ONE, DOES NOT CONDUCT THE ELECTRICITY FROM THE FULLY CHARGED BATTERY TO THE STARTED, LEAVING THE CAR TO NOT START, OR TAKE MULTIPLE ATTEMPTS TO START. EVEN THOUGH THE BATTERY IF FULLY CHARGED, THE VOLTS MAKING IT TO THE CARE ARE 9-10 VOLTS. VOLTMETER SUGGESTS THAT THERE ARE 12 VOLTS IN BATTERY, BUT ONLY ABOUT 9 IN THE POSITIVE CABLE. I'M TOLD THIS IS A COMMON ISSUE IN THESE MODELS, AND THAT IT'S DUE TO A LOOSELY WOUND CABLE.

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