NHTSA Complaint #11388217 — 2013 CADILLAC SRX
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11388217 |
| Vehicle | 2013 CADILLAC SRX |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
LOW BEAM HEADLAMPS BECOME SO DIM THAT YOU CANNOT DRIVE AT NIGHT. THE HEADLAMPS PUT A LIGHT BEAM ABOUT 5 FT IN FRONT OF THE VEHICLE. YOU CAN SEE BETTER USING TWO FLASHLIGHTS ON THE HOOD. CADILLAC KNOWS OF THIS DEFECT AND EVEN SETTLED A LAWSUIT TO REPLACE THEM BUT THEY DO NOT COVER THE ENTIRE COST AND REPLACES THEM WITH INDENTICAL UNITS. THIS VEHICLE IS A EXTREME HIGH RISK WHEN DRIVING AT NIGHT TO THE PUBLIC. THIS CAR COULD NOT PASS STATE OR FEDERAL HIGHWAY LAWS FOR WORKING HEADLAMPS. IF A RECALL WAS EVER NEEDED THIS IS IT. CADILLAC WILL NOT FAIRLY DEAL WITH THIS ISSUE WITH ITS CUSTOMERS. A RECALL IS NEEDED BEFORE SOMEONE DIES.
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