NHTSA Complaint #11388144 — 2016 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11388144
Vehicle 2016 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 60,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

PULLED INTO THE PARKING LOT AT WORK AT LOW SPEED WHEN APPLYING THE BRAKE TO BACKUP I NOTICED THE BRAKE PEDAL WAS VERY HARD. I PUT MY TRUCK IN REVERSE TO BACK INTO A PARKING SPOT, THE BRAKE WAS VERY HARD AND WOULDN'T STOP. WHEN HIT THE FENCE THE TRUCK FINALLY STOPPED. CALLED THE DEARLER WHERE I GOT THE TRUCK, THEY SAID THERE'S A RECALL AND THE BRAKE SYSTEM NEEDED TO BE REPROGRAMMED BUT THAT WASN'T GOING TO FIX IT. 2019 I TOOK THE TRUCK IN @ 60,000 MILES, THEY DID A REPROGRAM AND SAID THEY COULDN'T DO ANY THING ELSE UNLESS THERE WAS ANOTHER BRAKE RECALL. THE BAD THING ABOUT THIS WHOLE BRAKE PROBLEM IS GM KNOWS WHAT THE PROBLEM IS AND WON'T FIX IT. GM HAS AND WILL FIX THE PROBLEM IF YOU PAY 12 TO 1,600 DOLLARS. SINCE THEY DID THE REPROGRAM I HAVE 80, 000 MILES ON THE TRUCK AND AT LOW SPEED AT A TRAFFIC LIGHT OR IN PARKING LOTS THE BRAKE IS VERY HARD AND THE ABS SYSTEM WILL ACTIVATE. SAME PROBLEM DIFFERENT DAY. I NEED NEW BOMBERS NOW. I GUESS GM IS WAITING FOR SOMEONE TO GET HURT.

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