NHTSA Complaint #11387913 — 2020 RAM 1500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11387913
Vehicle 2020 RAM 1500
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THIS TRUCK IS MARKETING AND SOLD WITH A SPEED WARNING FEATURE - AN AUDITORY ANNOUNCEMENT WHEN THE SPEED LIMIT HAS BEEN EXCEEDED. THIS FEATURE RELIES ON ACCURATE SPEED LIMIT DATA BEING IN THE CAR'S NAVIGATIONAL SYSTEM. RAM AND THEIR MAPPING SOFTWARE VENDOR, "HERE", KNOW THEIR NAVIGATIONAL SYSTEM HAS MAJOR SPEED LIMIT ERRORS AND HAVE NO PLANS TO ADDRESS. THERE ARE WAYS THEY COULD ADDRESS THIS ISSUE: MAKE A REASONABLE ATTEMPT TO UPDATE ERRORS (AND ALLOW CUSTOMERS TO SUBMIT THE ERRORS), DEACTIVATE THE SOFTWARE (IT CANNOT BE RELIED UPON), AND/OR INFORM CUSTOMERS THAT THIS SYSTEM CANNOT BE RELIED UPON AS A SAFETY DEVICE.

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