NHTSA Complaint #11387889 — 2020 GMC SIERRA 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11387889 |
| Vehicle | 2020 GMC SIERRA 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,339 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
ON DECEMBER 14, 2020 MY SIERRA WITH 2339 MILES DISPLAYED, AT STARTUP, THE POWER STEERING WAS OUT, TO DRIVE WITH CARE. ALSO DISPLAYED SERVICE ESC AND TRACTION CONTROL FAILURES. I DROVE WITH MUCH DIFFICULTY, WITHOUT POWER STEERING, TEN MILES TO THE NEAREST GMC DEALERSHIP, LAFONTAINE IN HIGHLAND, MI. I PICKED UP THE VEHICLE ON DECEMBER 29, 2020 WITH AN ADDITIONAL 60 MILES. THE SERVICE PERSONNEL SAID THEY WERE UNABLE TO DUPLICATE THE PROBLEM, THEREFORE NO REPAIRS WERE MADE. LAFONTAINE HAD CONTACTED GENERAL MOTORS TECH CENTER WHO OFFERED NO SOLUTIONS OTHER THAN CHECKING THE BATTERY AND WIRING HARNESS CONNECTIONS. THE PROBLEM HAS NOT REAPPEARED IN THE FIFTEEN DAYS SINCE I PICKED UP MY VEHICLE.
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