NHTSA Complaint #11387704 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11387704
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2020
Date Filed	January 12, 2021
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED WHILE HE WAS AT A STAND STILL AT TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE AUTO START STOP WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE RESTART THE VEHICLE TO DRIVE TO HIS DESTINATION. THE CONTACT STATED HE HAD EXPERIENCE THE FAILURE ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446, (805) 369-2400) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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