NHTSA Complaint #11387654 — 2018 JEEP COMPASS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11387654 |
| Vehicle | 2018 JEEP COMPASS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
MY 2018 JEEP COMPASS HAS HAD BOTH KEY FOBS DIE WITHIN 2 YEARS OF PURCHASE OF THE VEHICLE. THE MOST CONCERNING THING IS THAT MY VEHICLE WILL START AND I CAN DRIVE AND THEN MY CAR WILL SAY 'KEY FOB NOT DETECTED' AND I CAN NO LONGER DRIVE MY VEHICLE. THIS IS A GREAT FEATURE IF SOMEONE WHERE TRYING TO DRIVE AWAY WITH MY CAR, HOWEVER I AM DRIVING MY CAR AND I HAVE THEY KEYS INSIDE. THIS HAPPENS MORE FREQUENTLY IN THE WINTER MONTHS THAN THE SUMMER. IT APPEARS AS THOUGH THE WINTER COLD CAUSES THE BATTERY OF THE KEY FOB TO DRAIN OR NOT WORK PROPERLY. MY CAR WILL NOT START OR UNLOCK, THEN ONCE I AM ABLE TO UNLOCK THE VEHICLE IT HAS A DIFFICULT TIME DETECTING THE KEY FOB (EVEN WHEN FOLLOWING INSTRUCTION MANUAL SHOT A DEAD FOB). THE VEHICLE WILL EVENTUALLY DETECT THE FOB AND START. THEN ON MY DRIVE THE KEY FOB NEEDS TO BE ON THE DASH NEXT TO THE START ENGINE BUTTON SO I CAN DRIVE AND EVEN THEN IT CAN RESULT IN NOT BEING DETECTED AND STALLING THE VEHICLE. I FIND THIS A VERY CONCERNING ISSUE.
Related Complaints for the 2018 JEEP COMPASS
Other ELECTRICAL SYSTEM Complaints
#11713725
My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will h...
#11709556
The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was runnin...
#11709033
When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will tur...
#11709049
Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it ...
#11708868
When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of ...
Recent Complaints for the 2018 JEEP COMPASS
#11715823
AIR BAGS
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715823
ENGINE
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715790
UNKNOWN OR OTHER
Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially d...
#11713897
ENGINE AND ENGINE COOLING
The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle st...
#11712993
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving up a hill and coming to a light. Another car was asking the turn at the light. I let off the gas to sl...