NHTSA Complaint #11387638 — 2013 DODGE DURANGO

SINCE I PURCHASED THIS VEHICLE IN JANUARY 2020 11TH, IT DROVE LIKE IT HAD BAD GAS IN IT. IT WANTED TO GO WHEN I ACCELERATED BUT SLOW TO MOVE. I WAS NOT TOLD BY THE DEALER NOR GIVEN CAR FAX ABOUT THE RECALL AND THE DANGEROUS IT COULD POSE TO ME AND MY FAMILY. I HAD A LEAK, WHICH HAD TO DO WITH TRANSMISSION AND I REPAIRED IT OUT OF OUR OWN EXPENSES BC IT WASNT COVERED. IT ALSO STOPPED TURNING ON AS WELL. MY HUSBAND WAS VISITING HIS SISTER, AND IT CUT OFF WHILE COMING ONTO THE ON THE RAMP OF A LOCAL STREET. EXACTLY WHAT THE RECALL SAID AS NOTIFIED IN DECEMBER 2020 HAPPENED WHILE IN MOTION ON A BUSY ROAD. I AM THANKFUL IT WAS MY HUSBAND AND NOT ME AND MY THREE YOUNG CHILDREN. THAT DAY WAS JANUARY 1ST 2021, THE CAR WAS TOWED TO MY HOME, AAA ONLY ALLOWS ONE TOW. AND GATE OF DEALERSHIP WAS CLOSED. IT IS STILL THERE. AND I WAS TOLD IT WAS ON BACK ORDER THE PART AND WONT BE IN UNTIL FEBRUARY. I AM WITHOUT A LOANER AS WELL AS A RENT A CAR. UNFORTUNATELY THE DEALERSHIP IN MY HOME WONT HAVE THE PART UNTIL FEBUARY AND I ALREADY DROVE TO THE DEALER I PURCHASED FROM OVER 100 MILES AWAY 2X SINCE OUR PRUCHASE AND ITS NOT SAFE TO DRIVE.