NHTSA Complaint #11387614 — 2017 JEEP WRANGLER

WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.