NHTSA Complaint #11387232 — 2018 CHEVROLET EQUINOX

MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.