NHTSA Complaint #11387228 — 2016 FORD FOCUS

BACK IN MARCH 2020 I BEGIN TO HAVE TRANSMISSION ISSUES SO I TOOK MY CAR TO THE FORD DEALERSHIP AND WITH THAT BEING SAID THE MECHANIC PROCEEDED TO TELL ME THAT THEY HAD TO REBUILD A CLUTCH IN MY TRANSMISSION AND THAT THE COST OF THE FIX WAS GOING TO BE $2600 I BEGAN TO TELL THE MECHANIC THAT I DID NOT HAVE THAT TYPE OF MONEY AND THAT I WILL COME GET MY VEHICLE THE NEXT DAY BECAUSE I WAS AT WORK SO THE NEXT DAY WHILE I WAS AT WORK I GET A PHONE CALL FROM THE MECHANIC AT THAT FORD DEALERSHIP AND HE TELLS ME THAT MY CAR IS READY TO BE PICKED UP AND THAT THE ISSUE WAS FIXED I BEGAN TO REPEAT MYSELF TO THE MECHANIC THAT I DID NOT WANT TO PROCEED WITH THE SIX OF MY VEHICLE BECAUSE I DID NOT HAVE THE MONEY I ALSO STRESS THIS AT THE FORD DEALERSHIP WHERE I HAD TO LEAVE MY CAR FOR THREE WEEKS AT THE DEALERSHIP BECAUSE I DID NOT HAVE THE MONEY AND HAD TO STRUGGLE TO FIND THE MONEY TO GET MY VEHICLE BACK BECAUSE THE FIX WAS ALREADY DONE AND AFTER I CAME UP WITH THE MONEY TO DAYS LATER I STARTED HAVING TRANSMISSION FAULT ISSUES WITH MY VEHICLE SO IS THERE ANYWAY FOR IT CAN REIMBURSE ME BACK MY MONEY OR FIX MY CAR FREE OF CHARGE BECAUSE I WAS HAVING THE SAME ISSUE