NHTSA Complaint #11387222 — 2016 DODGE DURANGO EXTERIOR LIGHTING

Complaint Details

ODI Number	11387222
Vehicle	2016 DODGE DURANGO
Component	EXTERIOR LIGHTING
Date of Incident	January 8, 2021
Date Filed	January 8, 2021
Mileage	59,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DEFECTIVE PART AND I'M FURIOUS THAT THESE LIGHTS ARE SO COSTLY TO REPLACE. I THOUGHT LEDS WERE SUPPOSED TO BE MUCH LONGER LASTING. I DON'T WANT TO GET PULLED OVER FOR HAVING A HEADLIGHT OUT. DODGE NEEDS TO HAVE A RELIABLE AND SAFE PRODUCT. THIS IS SAFETY ISSUE.

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