NHTSA Complaint #11387121 — 2017 RAM 5500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11387121
Vehicle	2017 RAM 5500
Component	POWER TRAIN
Date of Incident	December 10, 2020
Date Filed	January 8, 2021
Mileage	103,180 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE WAS DRIVING ON INTERSTATE AT 70MPH AND STARTED VIBRATING VIOLENTLY, A FEW SECONDS LATER THERE WAS A LOUD BANG THAT TURNED INTO MULTIPLE BANGS THAT COULD BE FELT AT THE DRIVERS FEET AND THE TRUCK STALLED. WE HAD IT TOWED BACK TO OUR SHOP AND FOUND THAT THE TRANSFER CASE HAD EXPLODED CAUSING THE FRONT DRIVESHAFT TO COME APART WHICH ENDED UP TEARING THROUGH THE DRIVERS FLOORBOARD, DESTROYED THE ENGINE AND TRANSMISSION WIRING HARNESSES, CRACKED THE TRANSMISSION CASING, AND SEVERED THE BRAKE AND FUEL LINES. LUCKILY THERE WERE NO INJURIES. THE TRUCK HAS 103,180 MILES AND IS REGULARLY MAINTAINED PER CHRYSLER SPECIFICATIONS.

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