NHTSA Complaint #11387003 — 2018 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11387003
Vehicle	2018 TESLA MODEL 3
Component	VISIBILITY/WIPER
Date of Incident	April 1, 2019
Date Filed	January 7, 2021
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RANDOM CRACK APPEARED IN LATE MARCH, EARLY APRIL 2019 IN MIDDLE OF WINDSHIELD ~4-5" LONG. NO VISIBLE CHIP. AFTER COMPLAINT THAT WINDSHIELD CRACKED FOR NO REASON, WE ENDED PAYING REPAIR OUT OF POCKET. SERVICE CENTER DIDN'T AGREE IT AS WARRANTY ITEM. WINDSHIELD REPLACEMENT COST (TOTAL) WAS $1023.26. INVOICE NUMBER 3000S0000056579. NOTICED 4" CRACK IN MIDDLE/LEFT SIDE OF BACK WINDOW ON OCTOBER 2020. HAS TAKEN CAR TWICE TO REPAIR AND THEY DON'T AGREE IT'S WARRANTY ITEM AGAIN. NO CHIP. THERE APPEARS TO BE PART QUALITY ISSUE OR STRUCTURAL DESIGN FLAW CAUSING WINDOWS TO CRACK.

Related Complaints for the 2018 TESLA MODEL 3

Other VISIBILITY/WIPER Complaints

#11714886 — February 2, 2026 — After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in win...

#11714297 — January 29, 2026 — The front and rear windshields of my Tesla Model 3 developed long cracks requiring full replacement. For over six mon...

#11694004 — October 17, 2025 — The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access...

#11652498 — April 3, 2025 — 1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and...

#11591900 — June 1, 2024 — 1. There is an open recall since Dec 2021 (21V-00D) which Tesla has still not fixed! 2. The automatic wiper system on...

Recent Complaints for the 2018 TESLA MODEL 3

#11718114 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 15, 2026 — There is no checkbox for Full Self Driving (Supervised): 3 times in the last 4 weeks, my Tesla has become impatient a...

#11716395 — ELECTRICAL SYSTEM — February 7, 2026 — Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...

#11716395 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 7, 2026 — Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...

#11716395 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 7, 2026 — Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts ...

#11716455 — STRUCTURE:BODY — February 7, 2026 — The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers w...