NHTSA Complaint #11387002 — 2012 FORD MUSTANG

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER SLIPPED INTO FIRST GEAR WITHOUT WARNING. UPON RESTARTING THE VEHICLE, THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 699-1302) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED TO PRODUCE POWER AND THE FIRST GEAR HAD CEASED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 129,000.