NHTSA Complaint #11386817 — 2017 HONDA PILOT

THE HONDA PILOT IS EQUIPPED WITH AN IDLE-STOP, WHERE THE ENGINE SHUTS DOWN TO SAVE ON FUEL ECONOMY WHEN FOR EXAMPLE STOPPED AT A STOPLIGHT. OVER THE LAST YEAR I HAVE HAD MAJOR ISSUES WITH THE IDLE STOP FEATURE 10-12 TIMES. I WILL BE STOPPED AT A LIGHT, FEEL THE ENGINE SHUT OFF, THEN WHEN IT IS CLEAR TO GO I MOVE MY FOOT FROM THE BRAKE TO THE GAS AND THE ENGINE WILL KILL. THE CAR HAS THEN KILLED WHILE IN DRIVE SO I HAVE HAD TO FRANTICALLY GET THE CAR TO PARK, AND TRY TO RESTART. HOWEVER, IT USUALLY TAKES A MINUTE OR TWO TO GET THE CAR TO START UP AGAIN. A FEW TIMES CARS WE COMING AROUND A CORNER AND I WAS STILL STOPPED AT THE NOW GREEN LIGHT. IT WAS VERY SCARY BEING STALLED IN NOW MOVING TRAFFIC. I HAVEN'T FIGURED OUT IF THERE IS SOMETHING THAT MAKES IT KILL, IT JUST SEEMS TO BE SPORADIC. WHEN I TOOK IT INTO HONDA TO HAVE IT CHECK OUT THEY SAID THEY COULDN'T SEE ANY ISSUES AND COULDN'T GET THE CAR TO REPLICATE WHAT I HAD DESCRIBED. I HAVE READ ABOUT MANY OTHER DRIVERS EXPERIENCING THIS SAME STALLING ISSUE FROM THE IDLE STOP, BUT HONDA IS NOT DOING ANYTHING TO HELP CUSTOMERS. HAVING YOUR CAR KILL ON YOU IN THE MIDDLE OF THE ROAD OVER AND OVER AGAIN IS A VERY NERVE RACKING FEELING.