NHTSA Complaint #11386720 — 2013 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11386720
Vehicle	2013 GMC TERRAIN
Component	ENGINE
Date of Incident	December 25, 2020
Date Filed	January 5, 2021
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

OIL WAS POURING OUT FROM THE BOTTOM OF OUR 2013 GMC TERRAIN, "LOW OIL PRESSURE SHUT OFF ENGINE" SIGNAL CAME ON THE DASHBOARD. TERRAIN HAD TO BE TOWED TO A LOCAL SHOP WHERE THEY RAN A DIAGNOSTIC TEST. DIAGNOSTIC TEST CAME BACK WITH #19-NA-021. WE WERE INFORMED ABOUT SB-10057977-8108, A RECALL FROM GM INVOLVING AN OIL LEAK FROM REAR PART OF ENGINE. WE HAVE ALSO BEEN INFORMED THAT OUR VIN IS INELIGIBLE AND CANNOT BE PROTECTED THROUGH THE SPECIAL COVERAGE, BUT ARE REQUESTING AN INVESTIGATION INTO THE MATTER.

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