NHTSA Complaint #11386699 — 2018 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11386699
Vehicle	2018 KIA SOUL
Component	ENGINE
Date of Incident	January 2, 2021
Date Filed	January 5, 2021
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER SON'S APARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 444-6635) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

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