NHTSA Complaint #11386679 — 2018 CHEVROLET TRAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11386679
Vehicle 2018 CHEVROLET TRAX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 19,665 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

MY 2018 CHEVY TRAX DASHBOARD WENT BONKERS. THE DIGITAL SPEEDOMETER ON THE RIGHT SIDE OF DASH WENT BLACK THEN AS I WAS DRIVING ALL THE EMERGENCY LIGHTS, OIL, ENGINE, DOOR OPEN, TIRE, ABS, BRAKE, BATTERY, STARTED GOING ON AND OFF, AND THE ANALOG SPEEDOMETER DIAL WOULD WOULD GO ALL THE UP AND ALL THE DOWN AND THEN GO BLACK. THIS IS VERY SCARY WHEN DRIVING, BECAUSE YOU CAN'T TELL HOW FAST YOU ARE GOING. IT HAS HAPPENED ON REGULAR SURFACE ROADS AND THE HIGHWAY. I WAS USING BLUETOOTH, WITH MY PHONE PLUGGED IN TO THE CAR LIGHTER THING AND A USB AND I HAD GOOGLE MAPS AND SPOTIFY GOING THROUGH MY CAR RADIO. THIS HAPPENED IN OCTOBER 2020 AND THE RADIO WAS REPLACED. IT HAPPENED AGAIN ON NOVEMBER 30 2020. I RECORDED A VIDEO AT A CORNER NEAR MY WORK. I MADE AN APPOINTMENT FOR DECEMBER 3. AT MY APPOINTMENT, I SHARED THE VIDEO WITH THE SERVICE PERSON TO PROVE I AM NOT A CRAZY, HYSTERICAL PERSON. THE SERVICE TECH COULD NOT REPLICATE THE ISSUE AND EVEN HAD THEIR TECH TALK TO GM ENGINEERING TO DISCUSS THE ISSUE. I GOT MY CAR BACK ON JANUARY 4, 2021, BUT IT WAS NOT FIXED. I AM AFRAID TO DRIVE MY CAR.

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