NHTSA Complaint #11514380 — 2018 CHEVROLET TRAX

The contact’s aunt owns a 2018 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle started to malfunction, and the rear and front passenger’s side seat belts seized. The check engine warning light, traction control warning light, and power steering assist warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the vehicle started to decelerate, the transmission disengaged, and the steering wheel seized. The contact stated that she was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the steering column and the main computer had inadvertently disconnected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.