NHTSA Complaint #11386646 — 2015 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11386646
Vehicle 2015 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 98,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

HAD NOT STARTED THE VEHICLE FOR 1 WEEK. WITH FOB IN HAND I OPENED THE DOOR. WITH DOOR OPEN I PUT MY FOOT ON THE BRAKE (IT DID NOT COMPRESS), THEN PUSHED THE START BUTTON. THE DASH FLASHED ON AND OFF SAYING FOB NOT DETECTED. TRIED PUSHING FOB, TRIED STARTING CAR AGAIN. THEN A LOUD CLICKING BEGAN AT THE FRONT OF THE VEHICLE IN THE MOTOR AREA. THE DASH FLASHING STOPPED AND ALL SCREENS WERE BLACK. NO POWER TO VEHICLE AT ALL, DOOR LOCKS DID NOT WORK. OPENED HOOD TO SEE WHERE CLICKING WAS COMING FROM, BUT COULD NOT DETECT. TRIED REMOTE START AND TRADITIONAL START AS WELL. NOTHING WORKS. ENGINE CLICKING FINALLY STOPPED AFTER ABOUT 10-15 MINUTES. CAR HAS TO BE OPENED WITH THE KEY AND WILL STILL NOT START.

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