NHTSA Complaint #11386587 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11386587 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
WENT TO VISIT FAMILY ON CHRISTMAS MORNING AND WHILE DRIVING POWER ASSIST WENT OUT AND POPPED UP THE DISPLAY WARNINGS. DROVE IT ANOTHER 8 MILES TO DESTINATION. VEHICLE SAT FOR ABOUT 3 HOURS IN THE DRIVEWAY. 30 DEGREE WEATHER. WENT TO LEAVE AND AS I PULLED ONTO THE MAIN ROAD THE STEERING LOCKED AND WARNING MESSAGE LOSS OF STEERING BRAKE SAFELY. I COULD JERK THE WHEEL HARD TO GET IT TO SLIGHTLY MOVE ENOUGH TO GET BACK IN THE DRIVEWAY. JUST HIT 100K MILES. HAD TO HAVE IT TOWED BACK HOME.
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