NHTSA Complaint #11386533 — 2020 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11386533
Vehicle	2020 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	June 24, 2020
Date Filed	January 4, 2021
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

JUST THREE MONTHS AFTER PURCHASING A NEW 2020 SUBARU LEGACY, THE WINDSHIELD CRACKED. DUE TO COVID LOCKDOWNS I HAD BARELY DRIVEN IT (BETWEEN MARCH 2020 AND JUNE 2020). MY SUBARU DEALER CLAIMED IT WAS A ROCK HIT BUT I HAD NO SUCH INCIDENT HAPPEN IN THE 1000 TOTAL MILES I HAD DRIVEN THE CAR. IN FACT, IT CRACKED WHILE DRIVING STRAIGHT AT 20 MPH DOWN A SUBURBAN STREET WITH NO OTHER TRAFFIC. I HAVE BECOME AWARE OF CLASS-ACTION LEGAL FILINGS AROUND THIS ISSUE AND AM WONDERING IF MY SITUATION IS SIMILAR TO MANY OTHER SUBARU OWNERS. I WENT AHEAD AND FILED WITH INSURANCE AND PAID A $500 DEDUCTIBLE TO GET IT REPAIRED.

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