NHTSA Complaint #11386466 — 2020 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11386466
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 14, 2020
Date Filed	January 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING HOME FROM TRONCALLI SUBARU (820 ATLANTA RD, CUMMING, GA 30040) THERE WAS AN ABNORMAL CRACKING SOUND COMING FROM THE WINDSHIELD. UPON DISCOVERY, THE CONTACT NOTICED THAT A CRACK HAD FORMED ON THE EDGE OF THE MIDDLE PASSENGER'S SIDE WINDSHIELD. OVERNIGHT, THE CRACK SPREAD HALFWAY ACROSS THE WINDSHIELD. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HIS VISION WHILE DRIVING. THE CONTACT HAD THE VEHICLE REPAIRED AT THE SAME DEALER BY HIS INSURANCE PROVIDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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