NHTSA Complaint #11386364 — 2012 FORD MUSTANG SEATS

Complaint Details

ODI Number	11386364
Vehicle	2012 FORD MUSTANG
Component	SEATS
Date of Incident	October 30, 2018
Date Filed	January 4, 2021
Mileage	16,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS DRIVING AND PULLED OVER BECAUSE MY BACK WAS BEING BURNED. MY DRIVER'S SEAT CAUGHT FIRE DUE TO HEATED SEATS MALFUNCTION. FORTUNATELY SMOTHERING THE FIRE DIDN'T REQUIRE HELP FROM THE FIRE DEPARTMENT. I CALLED MARCOTTE FORD. THEY TOLD ME IT WOULD COST $85.00 JUST TO LOOK AT IT. I CALLED THE FORD CORPORATION. FORD REFUSES TO TAKE ACCOUNTABILITY. THE LEAST THEY COULD DO, IS DISABLE THE BUTTON SO THERE ISN'T RISK OF STARTING ANOTHER FIRE.*DT CONSUMER STATED SEAT COILS SHORT CIRCUITED AND THE DAMAGE IS INSIDE AND OUT. CONSUMER PAID OVER $300.00 FOR AFTER MARKET SOLUTION.*JB

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#10860169 — April 18, 2016 — TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE THE GEAR SHIFTER WAS SHIFTED INTO THE NEUTRAL POSITION, THE FRONT DRI...

#10594413 — May 27, 2014 — THE CLUTCH WILL NOT RELEASE AT HIGH RPMS. THE SPEEDOMETER READS INCORRECTLY. THE DRIVERS SEAT IS LOOSE.

#10566399 — February 27, 2014 — ON 02-25-2014 AT APPROXIMATELY 0800 MY WIFE ([XXX]) WAS DRIVING OUR 2012 FORD MUSTANG GT, SHE TURNED ON THE HEATED SE...

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