NHTSA Complaint #11219961 — 2012 FORD MUSTANG SEATS

Complaint Details

ODI Number	11219961
Vehicle	2012 FORD MUSTANG
Component	SEATS
Date of Incident	April 18, 2018
Date Filed	June 14, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT APPROXIMATELY 57,000 MILES THE LEFT (DRIVERS) POWER SEAT SUDDENLY STOPPED WORKING. IT WILL NOT MOVE FORWARD OR BACK BUT IS LOCKED IN IT'S CURRENT POSITION. CONVINCED THIS SHOULD BE CONSIDERED A SAFETY ISSUE, I TOOK IT TO MY LOCAL FORD DEALER FOR THE SERVICE WORK. THEY ADVISED SINCE THE VEHICLE IS OUT OF WARRANTY THAT THIS REPAIR WOULD NOT BE COVERED. THE MOTOR THAT HAS GO BAD CAN ONLY BE OBTAINED BY BUYING THE ENTIRE SEAT ASSEMBLY AT CLOSE TO $1000 WHICH I CAN'T AFFORD.

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