NHTSA Complaint #11386116 — 2021 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11386116
Vehicle	2021 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	December 15, 2020
Date Filed	January 2, 2021
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

A DESIGN FLAW IN THE REMOTE (REQUIRED FOR BOTH KEYLESS ENTRY AND VEHICLE OPERATION) LEADS TO ACCIDENTAL TRUNK OPENINGS DUE TO "POCKET TRUNK OPENING". THIS IS A SAFETY HAZARD AS IT COULD LEAD TO HUMANS OR ANIMALS ENTERING THE VEHICLE, AS WELL AS A POTENTIAL ROUTE TO WATER DAMAGE. THIS HAPPENS WHILE THE VEHICLE IS PARKED AND LOCKED, AND THE KEY IS IN ONE'S POCKET AND IN RANGE (EG IN A HOUSE NEAR THE DRIVEWAY)

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