NHTSA Complaint #11386019 — 2005 DODGE DURANGO POWER TRAIN

Complaint Details

ODI Number	11386019
Vehicle	2005 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	December 31, 2020
Date Filed	January 1, 2021
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

WHILE DRIVING ON HIGHWAY, VEHICLE JUST THREW ITSELF INTO 4LO 4WD AND STARTED GRINDING. I HAD TO SLAM THE BRAKES TO SAVE THE TRUCK AND COME TO A QUICK STOP FROM HIGHWAY SPEEDS. HAD TO LIMP IT HOME AT 15 MPH. BEFORE LIMPING IT HOME, IT DECIDED TO THROW ITSELF INTO NEUTRAL AND I COULDN'T GET ANY MOTION. AFTER BEING AT A COMPLETE STOP FOR A WHILE, THE VEHICLE WENT BACK INTO ONE OF IT'S 3 MODES (I DON'T KNOW WHICH), AWD, 4HI OR 4LO. I LIMPED IT HOME AND PARKED IT. DODGE DEALER SAYS I NEED A NEW TRANSFER CASE AND ONLINE INFORMATION FROM OTHER USERS SHOWS THIS AS A "KNOWN ISSUE" WITH NO REAL RESOLUTION. I HAVE READ THAT OTHER FOLKS HAVE REPLACED THEIR TRANSFER CASE AND STILL HAVE THE SAME ISSUE. THIS IS RIDICULOUS TO HAVE HAPPENED TO ME AFTER ALL THESE YEARS OF PEOPLE REPORTING THIS ISSUE IN THE PAST. I COULD HAVE BEEN KILLED AND I'M NOT HAPPY. I HAVE STAYED ON TOP OF ALL REPAIRS ON THIS VEHICLE AND HAVE HAD NO ISSUES. THIS WAS A SHOCK. WHERE IS THE RECALL FOR THIS?

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